FAQ
Questions, answered.
Common questions from hotels and hospitality businesses sourcing textiles and guest essentials through HADARA Hospitality.
What is the minimum order quantity (MOQ)?+
MOQs vary by product and specification. Share your property size and requirements when requesting a quote, and we'll confirm exact minimums for your order.
Can we request samples before placing a bulk order?+
Yes. Every order goes through a sample-first process — you review and approve a physical sample before we move to production, so you know exactly what you're ordering.
How long does production and delivery take?+
Timelines depend on the product, quantity and any customization involved. We'll confirm a realistic delivery schedule as part of your quotation, before production begins.
Do you offer custom branding, embroidery or private labeling?+
Yes, most products support custom branding — from embroidered logos on robes and towels to custom labeling on amenity bottles and packaging. Let us know what you need when requesting a quote.
What countries do you ship to?+
We're based in Istanbul, Türkiye, and work with hotels and hospitality businesses across the Gulf region and Europe. Share your destination with us and we'll confirm shipping and delivery options.
Can you match our existing linen or towel specifications exactly?+
In many cases, yes. Share your current specifications — thread count, GSM, material, size — and we'll source or manufacture the closest match, or recommend an upgraded alternative.
Are your products suitable for commercial laundry?+
Our hospitality textiles are selected and specified with commercial laundry conditions in mind. Tell us about your laundry setup and we'll recommend fabric weights and constructions suited to it.
What payment terms do you offer?+
Payment terms are agreed per order, based on quantity and destination. Get in touch with your requirements and our team will confirm terms as part of the quotation.
How do I get started?+
Request a quote or send us a message with your property details and what you're looking for. We'll follow up with recommended specifications and next steps.
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