ISTANBUL, TÜRKIYE ✦ HOTEL TEXTILES & AMENITIES SUPPLY

OUR COMPANY & TEAM

One company. Eight core functions. One commitment to hospitality.

OUR ORGANIZATION

How the work is
organized.

General Management leads eight core departments. Each covers one part of the work, from the first inquiry to delivery and follow-up.

OUR DEPARTMENTS

Eight functions,
one coordinated team.

Each department has a defined scope. Together they carry a request from the first message to delivery and beyond.

01

Sales & Business Development

Builds and manages relationships with hotels, distributors and hospitality buyers.

02

Procurement & Supplier Relations

Finds the right manufacturing partner for each requirement and manages the relationship.

03

Product & Quality Management

Keeps product information, specifications and requirements clear before an order is placed.

04

Operations & Logistics

Coordinates the order once it is confirmed, through to shipment and delivery.

05

Marketing & Brand Management

Presents HADARA and its range clearly to hospitality buyers.

06

Customer Relations & CRM

Keeps every conversation recorded and moving, before and after an order.

07

Finance & Accounting

Keeps costs, pricing and payments in order.

08

Administration & Technology

Runs the internal systems and records the other functions depend on.

HOW WE WORK TOGETHER

One request,
seven stages.

This is how the departments contribute to a typical request. The order and detail vary with the product and the project.

  1. 01

    Customer inquiry

    • 05Marketing & Brand
    • 01Sales
    • 06Customer Relations
  2. 02

    Requirements review

    • 01Sales
    • 03Product & Quality
  3. 03

    Supplier sourcing

    • 02Procurement
    • 03Product & Quality
  4. 04

    Technical & commercial offer

    • 01Sales
    • 02Procurement
    • 03Product & Quality
    • 07Finance
  5. 05

    Order coordination

    • 04Operations & Logistics
    • 02Procurement
    • 07Finance
  6. 06

    Delivery

    • 04Operations & Logistics
  7. 07

    Customer follow-up

    • 06Customer Relations
    • 01Sales

WORK WITH US

Let's build better
hospitality supply together.

Whether you're developing a hotel project, managing procurement or exploring a supply partnership, our team is ready to understand your requirements.